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APPROACH Leadership and Approach The services provided by home attendants are assisting in meal preparation, feeding, bathing, ambulation, personal grooming, toileting and dressing. Furthermore, if there is no family member or other person available, it may be necessary for the home attendant to maintain a clean and orderly appearance of the client's home for health and comfort reasons. The maintenance of a clean and orderly home may entail sweeping, vacuuming, washing floors, dusting, making beds, laundering, ironing, and any other reasonable task that will enhance the quality of the client's living conditions. In addition to the primary service of home care, the agency provides other supportive services such as: counseling, advocacy, referrals, and victim services. Our unique holistic approach to the home care service precipitates these supportive services. A client may require counseling and/or referral on substance abuse. Advocacy may be required on behalf of a client to secure housing placement, to obtain repairs from a landlord or timely placement in a health facility. Home attendants in many instances, are the first to identify abused clients, thereby allowing the agency to take appropriate action. The responses to these additional client needs may be made by the assigned home attendant or some other staff member.
Similarly, home attendants/employees sometimes desire services such
as vocational training to improve their employability, such as
schooling in English as a Second Language or internship placement
pursuant to course requirements. The provision of these services
allows the home attendant/employee to join an upwardly mobile career
track. Currently there are two (2) staff members in administrative
positions who come from the home attendant ranks.
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